{"id":77,"date":"2025-09-10T09:16:50","date_gmt":"2025-09-10T16:16:50","guid":{"rendered":"https:\/\/nhaxeholoc.com\/?page_id=77"},"modified":"2025-10-05T00:14:29","modified_gmt":"2025-10-05T07:14:29","slug":"company-policy","status":"publish","type":"page","link":"https:\/\/nhaxeholoc.com\/en\/company-policy\/","title":{"rendered":"Vehicle Booking &#038; Cancellation Policy"},"content":{"rendered":"<ol>\n<li>\n<p data-start=\"45\" data-end=\"670\"><strong data-start=\"45\" data-end=\"68\">Booking Regulations<\/strong><br data-start=\"68\" data-end=\"71\" \/><br \/>\nTo ensure smooth and accurate service, customers are kindly requested to provide complete information, including full name, contact number, and detailed itinerary (departure time, pickup and drop-off points, number of passengers).<br data-start=\"301\" data-end=\"304\" \/><br \/>\nUpon confirmation, customers are required to make a <strong data-start=\"356\" data-end=\"378\">deposit of 30%\u201350%<\/strong> of the total contract value (depending on vehicle type and rental period). The remaining balance shall be paid directly to the driver at the start of the trip.<br data-start=\"538\" data-end=\"541\" \/><br \/>\nRental prices include <strong data-start=\"563\" data-end=\"639\">vehicle usage fee, driver\u2019s salary, compulsory civil insurance, and fuel<\/strong> (if agreed upon in advance).<\/p>\n<p data-start=\"672\" data-end=\"697\"><strong data-start=\"672\" data-end=\"695\">Cancellation Policy<\/strong><\/p>\n<ul data-start=\"698\" data-end=\"1200\">\n<li data-start=\"698\" data-end=\"790\">\n<p data-start=\"700\" data-end=\"790\"><strong data-start=\"700\" data-end=\"750\">Cancellation at least 7 days before departure:<\/strong> 100% of the deposit will be refunded.<\/p>\n<\/li>\n<li data-start=\"791\" data-end=\"882\">\n<p data-start=\"793\" data-end=\"882\"><strong data-start=\"793\" data-end=\"843\">Cancellation within 3\u20136 days before departure:<\/strong> 50% of the deposit will be refunded.<\/p>\n<\/li>\n<li data-start=\"883\" data-end=\"1200\">\n<p data-start=\"885\" data-end=\"1200\"><strong data-start=\"885\" data-end=\"935\">Cancellation within 1\u20132 days before departure:<\/strong> Unfortunately, the deposit cannot be refunded.<br data-start=\"982\" data-end=\"985\" \/><br \/>\nIn cases of <strong data-start=\"997\" data-end=\"1014\">force majeure<\/strong> (natural disasters, epidemics, traffic accidents, roadblocks, etc.), we will consider flexible solutions, including deposit refunds or rescheduling, depending on the actual situation.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1202\" data-end=\"1492\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"1202\" data-end=\"1223\">Itinerary Changes<\/strong><br data-start=\"1223\" data-end=\"1226\" \/><br \/>\nIf you need to modify your departure time or pickup point, please notify us <strong data-start=\"1302\" data-end=\"1334\">at least 24 hours in advance<\/strong> for timely arrangements.<br data-start=\"1359\" data-end=\"1362\" \/><br \/>\nAny additional costs (if applicable) will be clearly communicated and applied <strong data-start=\"1440\" data-end=\"1470\">only upon mutual agreement<\/strong> between both parties.<\/p>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Booking Regulations To ensure smooth and accurate service, customers are kindly requested to provide complete information, including full name, contact number, and detailed itinerary (departure time, pickup and drop-off points, number of passengers). Upon confirmation, customers are required to make a deposit of 30%\u201350% of the total contract value (depending on vehicle type and rental&hellip; <a class=\"more-link\" href=\"https:\/\/nhaxeholoc.com\/en\/company-policy\/\">Continue reading <span class=\"screen-reader-text\">Vehicle Booking &#038; Cancellation Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vehicle Booking &amp; Cancellation Policy - Ho Loc Bus Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vehicle Booking &amp; Cancellation Policy - Ho Loc Bus Company\" \/>\n<meta property=\"og:description\" content=\"Booking Regulations To ensure smooth and accurate service, customers are kindly requested to provide complete information, including full name, contact number, and detailed itinerary (departure time, pickup and drop-off points, number of passengers). Upon confirmation, customers are required to make a deposit of 30%\u201350% of the total contract value (depending on vehicle type and rental&hellip; Continue reading Vehicle Booking &#038; Cancellation Policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/\" \/>\n<meta property=\"og:site_name\" content=\"Ho Loc Bus Company\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-05T07:14:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/\",\"url\":\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/\",\"name\":\"Vehicle Booking & Cancellation Policy - Ho Loc Bus Company\",\"isPartOf\":{\"@id\":\"https:\/\/nhaxeholoc.com\/en\/#website\"},\"datePublished\":\"2025-09-10T16:16:50+00:00\",\"dateModified\":\"2025-10-05T07:14:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/nhaxeholoc.com\/en\/chinh-sach-dat-huy-xe\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/nhaxeholoc.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ch\u00ednh S\u00e1ch \u0110\u1eb7t &#8211; Hu\u1ef7 Xe\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/nhaxeholoc.com\/en\/#website\",\"url\":\"https:\/\/nhaxeholoc.com\/en\/\",\"name\":\"Ho Loc Bus Company\",\"description\":\"Ho Loc Transport &amp; Tourism Co., Ltd. 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